All sales are final. Due to our fulfillment process, we are unable to accept returns or offer refunds.
However, we stand by the quality of our products. If you receive a defective or damaged item, please contact us at Karen@karentology.com within 7 days of delivery. Kindly include your order number and clear photos of the issue so we can assist you with a replacement.
We appreciate your understanding and support!
SHIPPING RATES
We currently ship within Canada and the U.S. For international orders, please contact us at Karen@Karentology.com.
Standard Shipping
- Canada: $5 CAD flat-rate shipping
- 48 contiguous U.S. states: $5 USD flat-rate shipping
- Expedited Shipping: $20
- Lower Mainland: Free local pickup is available by arrangement. Please email us for details.
Alaska, Hawaii & Remote Areas
Our standard $5 flat-rate shipping does not apply to Alaska, Hawaii, Yukon, Northwest Territories, Nunavut, Puerto Rico, Guam, other U.S. territories, or remote/extended service areas.
Additional shipping charges may apply to these destinations and will be shown at checkout where available.
DELIVERY TIME
- U.S. Orders: Estimated 7–10 business days
- Canada Orders: Estimated 7–14 business days
- International Orders: Please contact us for shipping options
PROCESSING TIME
Orders are typically processed within 2–3 business days before shipping.
ADDITIONAL NOTES
- Any applicable duties, taxes or import fees are the responsibility of the customer and may vary by destination.
- Delivery times are estimates and may be affected by carrier delays, holidays or weather.
- Questions? Please contact us at Karen@Karentology.com.
- MAKE AN IMPRESSION! Karentology’s elegant one-of-a-kind chic white cookie boxes with flower garden elements for gift giving are all-occasions treat boxes for desserts that can make gifts pop!
- SO EASY TO ASSEMBLE as each flat dessert box pops into shape in a second. The perfect pack of small dessert boxes with window cutouts to use as mini cake boxes for guests at parties, as mini pie boxes, and more
- NOT JUST FOR TREATS despite being SUCH a cute paper cookie box. From holiday celebrations and bridal showers to being used as wedding favor boxes, our bakery pastry boxes are versatile and then some
- PREMIUM PAPERBOARD material. Each pastry gift box is 5.7” x 5.7” x 5.7” inches tall with its gable. 20 baking boxes for cookies and cupcakes and biscuits and – the list is long. The four sides of each box is UV embossed in high gloss for extra wow!
- THE FINISHING TOUCH to these small cookie boxes with window display openings? 20 ribbons in 4 stunning colors! Gift someone a taste of home, ADD TO CART
Note: All Sales are Final.
Not only do we have our own in-house quality control system in place, we also hire a 3rd-party inspection agency to inspect our products before shipping. This is to ensure that you’ll be delighted with the quality of your purchase. However, if by chance you happen to receive a defective product, please contact us at: hello@karentology.com for a replacement.
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